Customer Care
Receive the attention you deserve with a Humana customer support team ready to answer questions about benefits and claims. Claim payments are made in a timely and accurate manner.
As you can see, HumanaOne has an exceptional track record for timely and highly accurate claims payments.
- Our claim payment accuracy is 99.6 percent.
- 95 percent of all claims are processed within 30 days; almost all of those claims are processed within two weeks.
Prefer the Phone?
Call 1-866-672-9165
Mon.-Thurs, 8am - 9pm
Fri, 8am - 7pm
Sat, 8am - 5pm
*All times EST